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H-Axis Media communications

Customer Care Executive

Experience:0 – 2 Years

Location:Pune

Compensation:Rupees 1,50,000 – 3,00,000

Education:UG – Graduation Not Required PG – Any PG Course – Any Specialization;Post Graduation Not Required

Industry Type:BPO/ITES /CRM/Transcription

Functional Area:ITES/BPO/KPO, Customer Service, Ops.

Job Description – UK Process-Tech./Non Tech – Resolving customers queries – Comfortable to work in rotational shifts – Pick and Drop facility – Excellent incentives – Lively Work Environment
Facilities available wi-fi, in-built parlour, excursions, fantastic cafeteria, mobile library.
Desired Candidate Profile *Answer inbound calls *Document the calls to ensure all information is captured *Ensure one time call resolution *Maintain accuracy of information given and documented *Adhere to standard operating procedures required by the process *Attend briefings, trainings/refresher sessions and meetings as required *Should be able to work in rotational shifts
Company Profile
H-AXIS is an organisation started by a group of industry professionals who understand the ITES market in and out AND know how to DELIVER the BEST.
Contact Details
Company Name:H-Axis Media communications
Website:http://www.h-axis.co.in
Executive Name:Fatema
Address:H-Axis Media communications
Shop No 5, office No 1 & 1A, Rose Avenue, Salunke Vihar Road.
Pune,Maharashtra,INDIA 411048
Email Address:fatemahaxis@gmail.com
Telephone:91-020-9372793989