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Reliance DTH
at Reliance DHT in Mumbai
Head Prepaid Retention
Reliance DTH
Experience:8 - 13 Years
Location:Mumbai
Compensation:Rupees 5,00,000 - 10,00,000
Education:UG - Any Graduate - Any Specialization PG - MBA/PGDM - Any Specialization
Industry Type:Telcom/ISP
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
To monitoring and Control all workflow processes at zones as per policy,To do churn prediction and analysis on churn percentage as per the AOP,To prepare churn / retention targets for each cluster ,Â
Desired Candidate Profile
Closely monitoring various bucket movement and predicting S3 bucket customer,Releasing Daily MIS and Dashboard related to churn, Retaining customer by sending offering special recharge vouchers through SMS and IVR broadcasting and Out calling
Company Profile
Entertainment Group
Contact Details
Company Name:Reliance DTH
Executive Name:Mr. Divya upta
Email Address:saisun@rediffmail.com
Telephone:07613206462
Reliance DTH
Experience:8 - 13 Years
Location:Mumbai
Compensation:Rupees 5,00,000 - 10,00,000
Education:UG - Any Graduate - Any Specialization PG - MBA/PGDM - Any Specialization
Industry Type:Telcom/ISP
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Job Description
To monitoring and Control all workflow processes at zones as per policy,To do churn prediction and analysis on churn percentage as per the AOP,To prepare churn / retention targets for each cluster ,Â
Desired Candidate Profile
Closely monitoring various bucket movement and predicting S3 bucket customer,Releasing Daily MIS and Dashboard related to churn, Retaining customer by sending offering special recharge vouchers through SMS and IVR broadcasting and Out calling
Company Profile
Entertainment Group
Contact Details
Company Name:Reliance DTH
Executive Name:Mr. Divya upta
Email Address:saisun@rediffmail.com
Telephone:07613206462
Published at 26-07-2008
Viewed: 92 times
Viewed: 92 times